Legal and Compliance

🙋‍♂️Legal and Compliance: FAQ's

Privacy Policy

This Privacy Policy describes how PrimoChill (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a ...

Terms of Service

OVERVIEW Primochill.com is operated by Tyler Industries, LLC dba PrimoChill. Throughout the site, the terms “we”, “us” and “our” refer to Prim ...

Shipping Policy

For a consistent set of guidelines and procedures company-wide, please refer to our comprehensive shipping policy. This policy covers information about our carriers, service areas ...

Ordering Policy

For a consistent set of guidelines and procedures company-wide, please refer to our comprehensive return policy. Our order policy outlines the payment methods accepted, credit/gif ...

Return Policy

For a consistent set of guidelines and procedures company-wide, please refer to our comprehensive return policy. Our return policy outlines the steps to follow for returning produ ...

Product Warranty

For a consistent set of guidelines and procedures company-wide, please refer to our product warranty policy. Our product warranty policy outlines the eligibility criteria, warrant ...